What do I do if there is a need for a safeguarding response?
If you are a professional concerned about about a child's immediate safety
If you have an immediate need for a safeguarding response please call 0208 255 288 Mon-Fri 9am-5pm
For out of hours urgent child protection matters please call 020 8726 6400.
If you have a safeguarding concern about a child and want to make a referral through the Single Point of Contact
If you have concerns about a child and want to make a safeguarding referral you can do this here
If you have a safeguarding concern and would like to discuss it further
If you have a safeguarding concern but would like to discuss it, you can do so by calling the Single point of contact consultation line on 020 8726 6464
If someone has made an allegation against you or a staff member
If someone has made an allegation against you or a staff member you must immediately contact the LADO Steve Hall on 020 8726 6000 extension: 84322, who will advise what action to take. You must not begin your investigation until you have spoken to the LADO.
Croydon Single Point of Contact – what do we do?
The Single Point of Contact is the Local Authority’s ‘front door’ to manage all enquiries and referrals relating to children and young people at risk of harm or where you require support in agreeing an Early Help offer. Whether a safeguarding or early help response is needed, the Single Point of Contact is here to help. The Single Point of Contact is made up of the Multi-Agency Safeguarding Hub (MASH) and Practitioners from Early Help.
View information about how to make a referral to the Single Point of Contact
Croydon Safeguarding Children Board
Croydon Safeguarding Children Board (CSCB) is a statutory multi-agency organisation that brings together local agencies that work to safeguard and promote the welfare of children and young people up to the age of eighteen in Croydon. The Board meets regularly throughout the year to discuss a wide range of issues.
The CSCB is designed to help ensure that children are safeguarded properly by agencies working effectively together. Membership includes senior representatives from Croydon Council, all Croydon health bodies, Croydon Metropolitan Police teams, schools and voluntary organisations.
For more information please click here